Welcome to MatchReal! We appreciate your trust in us. Please read this policy carefully.
We understand that circumstances might change, and you may need to request a refund. Refund requests are considered under the following circumstances:
Technical Issues: If you encounter technical issues preventing you from using our services.
Unauthorized Transactions: If you believe there has been an unauthorized transaction on your account, please notify us immediately.
To request a refund, please follow these steps:
Contact Support: Reach out to our support team at support@matchreal.com with your refund request.
Provide Details: Clearly state the reason for your refund request and provide any necessary details or evidence.
Wait for Confirmation: Our team will review your request and notify you of the decision.
Please note that certain items are non-refundable:
Subscriptions: Paid subscriptions are non-refundable after the trial period.
In-app Purchases: In-app purchases made through our platform are non-refundable.
Refunds, if approved, will be processed within [number of days] working days.
If you have any questions or concerns regarding our Refund Policy, please contact us at contact@matchreal.com.
We may revise this policy at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we make, as they are binding on you.
